Professional Profile
Norma Mungia joined Jansen/Adjusters International in March 2021. Currently serving as the Dallas Office Manager for Jansen/Adjusters International, where she supports operations for the North Texas region, managing the administrative needs for insurance claims related to residential and commercial property. Since joining the firm in 2021, she has leveraged a diverse professional background spanning logistics, federal service, and military operations to streamline regional workflows.
Prior to her current role, Norma demonstrated significant entrepreneurial leadership as the CEO of a trucking and transportation company. In this capacity, she managed all facets of the enterprise, including accounting, regulatory licensing, and complex dispatch operations. Her foundation in disciplined leadership was established during her distinguished service in the United States Marine Corps, where she specialized in the communications field.
Norma’s academic credentials include a bachelor’s degree in accounting with a minor in Human Resources and an associate’s degree in computer science. While employed with the U.S. Department of Labor as the Director of the Outreach & Admissions and Career Transition Services Department, she furthered her expertise in organizational governance by earning a Master of Public Administration.
When not working, Norma enjoys spending time with family and friends, her dachshund/beagle mix puppy named Lola, playing indoor and outdoor games, reading and studying the Bible.