Jansen/Adjusters International Testimonials

We realized early on that we were ill equipped to devote knowledgeable staff to attend the numerous meetings, scope negotiations, unit cost negotiations, addressing building code issues and many other details that needed to be addressed in order to achieve a satisfactory settlement. We are glad we allowed professionals like you to handle these matters. Thank you for your hard work and decisiveness.

We were always aware of the complex issues the claim generated and the difficulty that some of them posed. Your professionalism, knowledge and steadfastness were outstanding and the ultimate result certainly met our most optimistic expectations.

I met with David Moore when he was the first one to show up at a massive multi-family fire damage 5 years ago. He made a promise to my client and kept it which is why I can never forget his services. He got my client totally satisfied and then some when he got the supplemental amount into my client's hands which was not even expected. Since then, I have proudly referred Jansen AI's public adjustment services to all my clients. David: Keep up the awesome work!

The 2004 hurricane season was a difficult one for Lee County in Southwest Florida. We were fortunate, indeed, to have retained your firm to process FEMA claims following Hurricane Charley. Especially effective was the coordinated approach you used in seeking financial relief from separate sources such as FEMA, FHWA, NRCS and insurance. ...The knowledge needed to deal with FEMA regulations is mind-boggling. It was obvious you and your team are very much up to speed with these regulations, procedures and processes. Without hesitation, we would recommend you and your firm to anyone faced with the task of processing large and/or complex loss claims in a disaster environment. Your firm's ability to bring together the right team of professionals at the right time resulted in the creation of a superior product. Your thoroughness, knowledge, attention to detail, and logical approach provided us with the assurance that we would obtain the maximum reimbursement from all eligible sources.

I have been a commercial real estate broker for 38 years in Dallas, Texas, and the United States. I know what it's like to work with companies and builders, and I never had to work with a catastrophe like the tornado in Dallas in October 2019, which destroyed my home. Dealing with the insurance company is unlike negotiating with corporate landlords, builders, and owners. Yet, I could not have been close to successfully rebuilding the home to the quality we deserved without James Montalbano. Succinctly put, I could never have done this without James Montalbano. He was knowledgeable, dedicated, and responsive, making this happen. I will forever be in his debt.

Within hours of retaining your firm, your staff of construction consultants were on site to help us quantify the extent of the damage and coordinate agreement of the emergency measures underway with our insurer. ...Your expert interpretation of the policy language to identify the available coverage and ensure all covered aspects of the loss were investigated and made part of the claim if appropriate. Your personnel dealt professionally with the insurance company and their plethora of hired experts, which clearly helped to secure a settlement that was fair for all involved.